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Mobile Broadband
Got broadband at home, but want the freedom to go online when you’re out and about?
Virgin Media Mobile Broadband was rated best customer service, best usability
and easiest set-up in a recent Which? mobile broadband test. So just pop our
USB modem into any computer, anywhere, and you’re online.
Check your coverage >
Broadband to go...
Choose how you get it - however you want to use your mobile broadband, we've got a deal that's right for you:
- NEW flexible contracts
- Award-winning USB modem, free on 18-month contracts
- 85% UK coverage
- 28-day money-back guarantee
- 20% off when you buy in a bundle
3GB tariffs
With 3GB a month you can do all this:
- Surf the web for 100 hours
- Send 2000 emails
- Download 200 music tracks
- Download 100 2-minute videos
Flexible contract
£15 a month
+ £24.99 USB modem
*A flexible contract has a minimum term of 2 months. After that, you can choose to keep it for another month, or simply cancel it.
18-month contract
£15 a month
+ FREE USB modem
1GB tariffs
With 1GB a month you can do all this:
- Surf the web for 30 hours
- Send 700 emails
- Download 35 music tracks
- Download 30 2-minute videos
Flexible contract
£10 a month
+ £24.99 USB modem
*A flexible contract has a minimum term of 2 months. After that, you can choose to keep it for another month, or simply cancel it.
18-month contract
£10 a month
+ FREE USB modem
Save 20% when you buy Mobile Broadband in a bundle
Get an even better deal on Mobile Broadband, with 20% off when you buy it with home broadband, or with our great-value broadband, TV and phone bundles.
It's great to be a winner!
-
Winner
Best Downloader 2009
Broadband Genie Roadtrip Awards -
Winner
Best Software 2009
Broadband Genie Roadtrip Awards -
Joint Winner
Dongle on the move 2009
Broadband Genie Roadtrip Awards
Your questions answered
What's the difference between Mobile Broadband and fibre optic broadband?
Mobile Broadband is good for getting online when you're away from home. It's not as fast as fibre optic, which means it's not as good for downloading huge chunks of information, like films and music. But it's good for checking your email, browsing the internet and getting onto Facebook when you're away from your PC at home.
How fast can I go with Mobile Broadband?
Download speeds for mobile broadband vary depending on which network you connect to as you move around, and though it won't be as fast as the fibre optic broadband in your home, it's great for most online tasks apart from downloading large files like films and TV shows. Check your Mobile Broadband coverage here, before you buy.
What is a gigabyte or GB?
GB is short for 'gigabyte', which is a chunk of data. Everything which is sent over the Internet is made up of chunks of data, whether it is a web page, an email, a music track or video clip.
If 8 Bits of data = 1 Byte, then
- 1024 bytes of data = 1 Kilobyte (KB), then
- 1024 KB of data = 1 Megabyte (MB), then
- 1024 MB of data = 1 Gigabyte (GB)
Of course, each involves a different amount of data - the average email (without attachments) is around 4 KB, whereas digital photographs are around 1 MB. An MPEG3 music file is around 3-4MB.
Is Mobile Broadband available everywhere?
With Mobile Broadband you're connected to the internet through our 3G mobile phone network which covers over 85% of the UK.
What if there isn't Mobile Broadband coverage where I live?
Our 28 day Customer Satisfaction Guarantee lets you get a full refund, less any data access you've bought. We'll even send you prepaid packaging to post it back.
How can I check if my computer is compatible with Mobile Broadband?
Most computers bought in the last 5 years are. To use Mobile Broadband from Virgin Media you'll need:
- a USB port (2.0 - Most computers bought in the last 5 years will have this. Check your computer's user guide if you are unsure).
- for PC: Windows 2000 (Service Pack 4), Windows XP (Service Pack 2), or Windows Vista
- for Mac: OSX (10.4.5 and above)
- a screen resolution of at least 800 x 600 pixels
If you're not sure which operating system your computer uses, just take a look at its manual.
What happens when I use up my Mobile Broadband allowance?
After you have used up your monthly allowance each additional GB of usage within the UK will cost 1.46p/MB. You can keep an eye on how you're downloading by visiting virginmobile.co.uk and clicking on Your Account, or by checking 'Your Details' on your Mobile Broadband home page.
Can I use start using Mobile Broadband right away?
Yes. Just plug it into your laptop, install the software and away you go!
Can I use the Mobile Broadband USB modem abroad?
You can use Mobile Broadband in over 180 countries worldwide. You will need to call us to register before you go away on 0845 6000 789.
Can I make internet voice calls using my Mobile Broadband service?
No, not at the moment. But we're always looking for ways to improve our services, so keep your eyes peeled, it may be available in the future.
The Legal Stuff
Mobile broadband: Usage amounts given as example only. 20% discount on price of monthly allowance only available to new and existing Virgin Media mobile, cable and/or National customers. In order to receive the discount, Virgin Media mobile Pay As You Go customers must have topped up their account in the last 30 days and Pay As You Go by Direct Debit must have sent a chargeable text or made a chargeable call in the last 30 days. USB modem required. Subject to UK credit check and payment by Direct Debit. Terms and Conditions for Virgin Pay Monthly Contract apply. 2 or18 month minimum contract term applies. If you cancel during the minimum contract period, you will incur an early disconnection fee. Data bundle is for use within UK only. Access to Mobile Broadband and speeds are subject to network coverage. Virgin Mobile Broadband does not support Voice-over-Internet Protocol. Where your use exceeds your monthly allowance, you will be charged at the out of bundle rate of 1.46p/MB. Roaming charges apply to your use outside UK. Tariff includes VAT at the old rate of 17.5%. The VAT reduction will be credited to your bill. For full terms and conditions visit www.virginmobile.com/legal stuff.
