Mobile Broadband: get online, wherever you are
Just stick the USB modem into your laptop and get surfing – it couldn't be easier.
- Rated best customer service, best usability and easiest set-up in a recent Which? mobile broadband test
- Just £5 a month for our 1GB plan when you take L or XL fibre optic broadband
Love it - or your money back!
- 28-day money-back guarantee (less any data access you've bought)
- We'll even send you prepaid packaging to post it back
We've got 99.5% coverage throughout the UK.
1GB or 3GB? Find out what you need with our
What's included
| Plan | Modem | What you can do | Cost |
|---|---|---|---|
1GB12 months |
£25 |
|
Just £5 a month, when you take L or XL fibre optic broadband |
3GB18 months |
Free USB modem |
|
Just £15 a month |
What it costs
Broadband 
Up to 10Mb fibre optic broadband
Mobile Broadband 1GB
£5.00 a month
Broadband 
Up to 20Mb fibre optic broadband
Mobile Broadband 1GB
£5.00 a month
Already with us? Just give our team a call on 0845 045 7979 to get this great offer.
It's great to be a winner!
-
Winner
Best Downloader 2009Broadband Genie Roadtrip Awards
-
Winner
Best Software 2009Broadband Genie Roadtrip Awards
-
Joint Winner
Dongle on the move 2009Broadband Genie Roadtrip Awards
Your questions answered
What's the difference between Mobile Broadband and fibre optic broadband?
Mobile Broadband is good for getting online when you're away from home. It's not as fast as fibre optic, which means it's not as good for downloading huge chunks of information, like films and music. But it's good for checking your email, browsing the internet and getting onto Facebook when you're away from your PC at home.
How fast can I go with Mobile Broadband?
Download speeds for mobile broadband vary depending on which network you connect to as you move around, and though it won't be as fast as the fibre optic broadband in your home, it's great for most online tasks apart from downloading large files like films and TV shows. Check your Mobile Broadband coverage here, before you buy.
What is a gigabyte or GB?
GB is short for 'gigabyte', which is a chunk of data. Everything which is sent over the Internet is made up of chunks of data, whether it is a web page, an email, a music track or video clip.
If 8 Bits of data = 1 Byte, then
- 1024 bytes of data = 1 Kilobyte (KB), then
- 1024 KB of data = 1 Megabyte (MB), then
- 1024 MB of data = 1 Gigabyte (GB)
Of course, each involves a different amount of data - the average email (without attachments) is around 4 KB, whereas digital photographs are around 1 MB. An MPEG3 music file is around 3-4MB.
Is Mobile Broadband available everywhere?
With Mobile Broadband you're connected to the internet through our 3G mobile phone network which covers over 85% of the UK.
What if there isn't Mobile Broadband coverage where I live?
Our 28 day Customer Satisfaction Guarantee lets you get a full refund, less any data access you've bought. We'll even send you prepaid packaging to post it back.
How can I check if my computer is compatible with Mobile Broadband?
Most computers bought in the last 5 years are. To use Mobile Broadband from Virgin Media you'll need:
- a USB port (2.0 - Most computers bought in the last 5 years will have this. Check your computer's user guide if you are unsure).
- for PC: Windows 2000 (Service Pack 4), Windows XP (Service Pack 2), or Windows Vista
- for Mac: OSX (10.4.5 and above)
- a screen resolution of at least 800 x 600 pixels
If you're not sure which operating system your computer uses, just take a look at its manual.
What happens when I use up my Mobile Broadband allowance?
After you have used up your monthly allowance each additional GB of usage within the UK will cost £15/GB. You can keep an eye on how you're downloading by visiting virginmobile.co.uk and clicking on Your Account, or by checking 'Your Details' on your Mobile Broadband home page.
Can I use start using Mobile Broadband right away?
Yes. Just plug it into your laptop, install the software and away you go!
Can I use the Mobile Broadband USB modem abroad?
You can use Mobile Broadband in over 180 countries worldwide. You will need to call us to register before you go away on 0845 6000 789.
Can I make internet voice calls using my Mobile Broadband service?
No, not at the moment. But we're always looking for ways to improve our services, so keep your eyes peeled, it may be available in the future.
The Legal Stuff
28 day money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of service activation to cancel and we'll refund the 1st month's £25 charge and installation charge. You will only be charged for transactions (calls, texts, purchases, service upgrades) not included in the £25 package. Statutory rights not affected.
If you prefer not to pay by Direct Debit and/or want to receive a paper bill, the monthly prices for your Virgin phone line with these options is: Phone line and non-DD payment handling: £16; Phone line and paper bill: £12.25; Phone line, non-DD payment handling and paper bill: £17.25. Prices include a £5 payment handling charge payable to Virgin Media Payments Ltd.
Offers available to new and existing Virgin Media customers. Offers: (1) 1 GB for £5 per month; and (2) 1 GB for £10 per month. Eligibility: Offer 1 available with either Virgin Media cable broadband size: L or XL or National Unlimited Broadband and Talk Anytime (Bundle 1). Offer 2 available with either Virgin Media cable broadband size: M or National Unlimited Broadband and Talk Evenings and Weekends (Bundle 2) or National Unlimited Broadband. Offers are subject to status and credit checks. Conditions: If within your mobile broadband contract term you downgrade cable broadband from size: XL, L or XL to size: M, or downgrade National Unlimited Broadband and Talk Anytime (Bundle 1) to either National Unlimited Broadband and Talk Evenings and Weekends (Bundle 2) or National Unlimited Broadband, you will no longer be eligible for the £5 monthly tariff and your tariff will be increased to £10 per month for the remainder of the mobile broadband contract term. If during your mobile broadband contract term you terminate your Virgin Media home broadband service, you will no longer be eligible for the exclusive mobile broadband tariff and your 1 GB monthly payment will increase to £12 for the remainder of the 12 month term. General: 12 month mobile broadband contract applies. Offer not available with any other offer unless explicitly stated. Mobile broadband is subject to UK credit check and payment by direct debit. Terms and Conditions for Virgin Mobile Pay Monthly Contract apply. Data bundle is for use within UK only. Access to mobile broadband and speeds are subject to network coverage. Mobile broadband does not support Voice-over-Internet Protocol. Where your use exceeds your monthly allowance, you will be charged at the out of bundle rate of 1.46p per MB. Roaming charges apply to your use outside UK. For full terms and conditions of mobile broadband visit www.virginmobile.com/legal stuff. Further legal stuff applies to Virgin Media home broadband: check out the Virgin Media terms and conditions.
