Frequently Asked Questions
- What is Virgin TV on demand?
- How is Virgin TV on demand different to other pay per view services?
- I'm a digital TV customer, how do I get Virgin TV on demand?
- I'm not a digital TV customer, how do I get Virgin TV on demand?
- How much does Virgin TV on demand cost?
1. What is Virgin TV on demand?
Virgin TV on demand is the new way to relax - more movies, more drama, comedies and kids shows, more everything, and all starting when you say so.
It's like having a video library, jukebox and a bunch of the best TV box sets all there to dip in and dip out of. What's more, as well as complete series, there's also the pick of last week's TV programmes, too. So if you've forgotten to record Eastenders from Monday, you can relax, we've done it for you.
All our services on demand work like a DVD, so you can start them, stop them, fast forward and rewind them anytime you like. More about on demand.
2. How is Virgin TV on demand different to other pay per view services?
Put simply, our Virgin TV on demand services start when you say they do. So instead having to choose between the 7.00pm showing or the 8.30pm showing, you can start the show when you like, simply by the touch of a button. What's more, you can stop, rewind and pause them when you please. It really is telly that you totally control.
Plus, no other network offers you the chance to watch the best popular drama series in their entirety (and for free if you're on TV: Size XL).
3. I'm a digital TV customer how do I get Virgin TV on demand?
Just press the 'On Demand', 'Guide' or 'Home' button on your remote control*
4. I'm not a digital TV customer how do I get Virgin TV on Demand?
First you'll need to choose your Virgin TV package. And before you do that, it's a good idea to check if you can get cable services where you live. Check your postcode or call our team on 0845 840 7777.
5. How much does Virgin TV on demand cost?
| TV Service: | Size: M | Size: L | Size: XL |
|---|---|---|---|
| Virgin TV on demand | Free with a Virgin Phone package | £11.50 a month | £20.50 a month |
| TV Choice on demand | £7 a month | £7 a month | Included |
| Films to rent for 24 hours | £1.50 - £3.75 per film | £1.50 - £3.75 per film | £1.50 - £3.75 per film |
| Music to rent for 24 hours | 20p-30p per video | 20p-30p per video | Included |
| V+ service | One off installation of £150. Then £5 a month | One off installation of £150. Then £5 a month | One off installation of £150 |
Find out more about our installation charges.