All you need to know about the changes
Got a head full of questions about the changes? Then you've come to the right place. Find the answers right here.
When do the price changes happen?
All of the changes are happening from 1st June 2008. But since you pay for your services a month in advance, you'll see these in your May bill.
How will the cost of Virgin Media services change?
Here's what's changing from 1st June:
- The price of TV XL will increase by £1.50 per month
- TV Choice on Demand will increase by £2 per month (though if you're on TV XL, it's included free)
- If you make calls during the day to UK landlines (that's numbers starting 01, 02 and 03), they'll cost 4p a minute, instead of 3.25p a minute from the 1st June. However, if your call plan already includes daytime calls, this change won't affect you at all. You'll pay the same great monthly rate
How are the bundle prices changing?
From 1st June, your bundle will cost £1 more per month. But if you switch to paperless bills, you won't pay a penny more. We're doubling the discount you get for using our ebill service. So switch today and start saving.
What happens if I was guaranteed a promotional bundle price when I joined?
You'll pay the same price we promised you until the promotional period runs out, just as long as you switch to paperless billing. So for example, if you snapped up this offer: ‘£4.50 Broadband for 12 months when you take a phone line', switch to paperless bills and you'll still pay just £4.50 a month and help save the planet while you're at it.
Switch to paperless bills and pay less
Why not be kinder to the environment and get your bills online with paperless bills? From 1st June, we're doubling the existing discount our e-bill customers receive. So sign up before 2nd May and we'll take £1 per month off your bill every month from 1st June.
Registering couldn't be easier - just click here and start saving £1 per month.
Instead of posting your bill, we'll email it to you every month. That means you can check it online whenever you like. What's more, less paper means less clutter - and less waste.
If you're already using ebilling, you don't need to do a thing, we'll pass the savings on to you automatically.