• If you order our wireless equipment it'll arrive by post. - You install your wireless equipment yourself - it's simple and easy, and only takes a few minutes.
• You'll find our step-by-step instructions in your user guide. Or you can get them online.
• Don't forget, not all computers are ready to go wireless. If yours isn't, don't worry - you'll just need a wireless laptop card or USB adapter. To order one go to http://www.virginmedia.com/shop or call us on 0845 454 1111

^** Calls to this number cost no more than 5p per minute from your Virgin phone. 4p connection fee applied. (Calls from mobile and other operators may vary.)