Got a question?
New customers call
0845 840 7777
Existing customers
0845 650 4545
Existing customers
Contact us
Got your Smart Card?
If you've received your new TV Smart Card but you're not sure what to do, read our checklist before you begin.
Not got your Smart Card?
If you haven't received your card yet don't worry. We're working our way round the country and there's nothing you need to do until your card arrives.
FAQsWatch our simple help video
Take a peek at our video to find out everything you need to know about what’s happening and how to swap your Smart Card.
We've also got all the details covered on our site, so take a look around.
