Why choose us?

We think there are lots of reasons to choose Virgin Media. Here are just a few of them, so you can decide for yourself.

Call anyone, anywhere, anytime

Our unique Talk Anywhere1 package means that a call across the world costs the same as a call across the street.

Award-winning customer service

At Virgin Mobile we've got more satisfied customers than any other network. We've been voted "best customer service" by Mobile Choice 8 years running.

Our V+ HD box rocks

Pause, record and rewind live TV, just like Sky+, and get HD broadcasts into the bargain. And unlike Sky+, you can record two programmes while you watch a third.

Free breakdown coverage

If your set top box breaks, we'll fix it for free2. With Sky you'll fork out £65 for an engineer if you're no longer covered by the warranty, plus the cost of a new set top box if it's broken.

28-day money-back guarantee

Love your cable or mobile services, or get your money back³.

Fibre optic – the most advanced broadband

Our ultra-fast up to 50Mb broadband is the fastest broadband in the land. We also offer unlimited downloads4 so you can snap up all the music and movies you want.

Catch Up TV

The pick of the week's TV shows are available to watch on demand, just in case you missed them the first time. And it's no extra cost for cable customers. Plus, you can watch BBC iPlayer, ITV Net Player and 4oD on your TV.

TV on tap

Our TV Choice On Demand service gives you instant access to over 500 films and 1000s of TV shows and music videos. Watch top shows like The Wire and Grey's Anatomy, or keep the kids quiet with a series of Postman Pat.

The best of Sky

All your favourite Sky channels are now back on Virgin Media. Plus, you can add Sky Movies and Sky Sports too if that's what you're into. Just call us to set it up.

Choose your broadband package

Comparison of Virgin Media Broadband only packages
Size: L - up to 10Mb	Size: XL - up to 20Mb	Size: XXL - up to 50Mb
£5 a month* for 3 months, £14 after that + Unlimited weekend UK landline calls Add to Basket Find out more	**£10 a month* for 3 months, £20 after that + Unlimited weekend UK landline calls** Add to Basket Find out more	~~£35~~ £18 a month* for 3 months, £28 after that + Unlimited weekend UK landline calls Add to Basket Find out more
*Plus a Virgin Phone line for £11 a month. These offers require you to pay by Direct Debit and use eBilling. Other options shown below.
Or build your own bundle Create your perfect mix of broadband, TV & phone Broadband+TV+Phone Build your bundle

The Legal Stuff

If you prefer not to pay by Direct Debit and/or want to receive a paper bill, the monthly price for your Virgin Phone line with these options is: Phone line and non-Direct Debit payment handling: £16; Phone line and paper bill: £12.25; Phone line, non-Direct Debit payment handling and paper bill: £17.25 (£18.50 with mobile broadband paper bill). Prices include a £5 payment handling charge payable to Virgin Media Payments Ltd and/or a paper bill charge of £1.25.

General: Installation charges apply (starting from £30 for standard install and, subject to availability, from £15 for Quickstart self-install). Payment may be required in advance. All prices include VAT. Prices quoted are for payment by Direct Debit and e-billing. If you pay by non-Direct Debit methods you will incur a monthly £5 charge, payable to Virgin Media Payments, for payment handling services. £1 per month added for paper bills (£1.25 after 1 May 2009). These terms and conditions are in addition to and form part of our standard customer service contract.

Premium TV services are provided by Virgin Media Entertainment, the trading name of Future Entertainment S.à.r.l which is a subsidiary of Virgin Media Inc. Premium channels or package upgrades, once ordered, must be kept for a minimum of 30 days. (Excludes pay-per-night channels.)

V+HD £75 set-up fee offer: Set-Up fee is £75 with all TV packages for all new Virgin TV customers (subject to status and credit checks). Offer also available to existing Virgin TV size M, TV size M+ (Starter), TV size L and TV size XL customers when they keep their existing set-top box (at a cost of £5 a month) in addition to their new V+HD connection. Offer price of £75 only applies to first new V+HD box set-up. Second and subsequent V+HD box set-up charged at £150 per V+HD box. V+ subscription is included with TV size XL or £5 a month with TV size M, TV size M+ (Starter) and TV size L. Offer ends 31st December. Available while stocks last. Existing Virgin TV customers should call 0845 840 7777 to get this offer. (For details about how much it costs to call our team, go to www.virginmedia.com/callcosts). Calls may be monitored. V+HD must be kept for your minimum contract term. V+HD Box may differ to that depicted. V+HD box remains the property of Virgin Media.

Catch-up TV content available for 7 days after broadcast. Once purchased, all chargeable on demand content must be viewed in 24 hours.

Free repairs to set-top boxes excludes mistreatment.