Calling Features
Virgin Phone offers a wide variety of great features to save you time, money and effort. Some of these features are free; some carry a small subscription charge.
You can find everything you need to know about using your Virgin Phone with our Phone User Guide. To make things easier we've put everyone in colour zones, so you can make sure that the information in the Phone User Guide is right for your phone line. If you are a Virgin Phone customer, just call 1765 to find out what zone you're in - it's as easy as that!
Free calling features
Number Withhold (141)
Want to withhold your phone number? Just dial 141 followed by the number. That way, when you make a call, it won't display your number or reveal it if the person uses Last Number Recall.Permanent Number Withhold (1470)
Keeps your number private - every time you make a call. Ask our customer care team to set it up for you (even if you're ex-directory). If you do want to leave your number, dial 1470 before you make the call.Free Voicemail
Depending on where you live, most Virgin Phone customers have a voicemail service. And the best thing is - it's free! It's easy to set it up - just give us a call on 150 for free from your Virgin Phone or 0845 454 1111* from any other phone.CLI erasure
Want to conceal the number of your last incoming call? Just use CLI erasure. Dial 1475 and when you hear a short tone, hang up. You'll get a call back within a minute. Pick up, dial 1471 and you'll find that the number that called has been replaced by 'number withheld'.*To see how much it costs to call our team see our calling costs information.
